SUPPORT - sport v2 / classic v1 - hinge cover
Consistent with our unwavering commitment to safety we are providing consumers with notice of a voluntary recall to repair and upgrade the discontinued sport v2 and classic v1 strollers, manufactured between March 2008 and June 2010.
In cooperation with the U.S. Consumer Product Safety Commission, we are providing free of charge to all affected consumers a free self-fit hinge cover. This is in response to a very small number of reported cases of adult users catching a finger in the hinge mechanism of the sport v2 (which shares a hinge with the classic v1).
The voluntary recall to repair is to alert sport v2 and classic v1 owners of the possible risk of an amputation and laceration injury stemming from an adult user catching a finger in the hinge while folding or unfolding one of these strollers.
Of the phil&teds stroller range only these two strollers are affected by this recall. All other models have different hinge mechanisms.
Safety is our first priority and through this voluntary effort we urge consumers to immediately obtain and fit the free kit which may be obtained through one of the following methods:
1) Phone: Customer Care on 1-855-652-9019
2) Online: Click here to order online
Should you have any queries at all please feel free to contact one of our trained customer service representatives us on: 1-855-652-9019
phil&teds stresses that all users should read and adhere to the instruction manual which contains valuable safety tips and service recommendations.
Buggy identification methods:
1) The sport v2 and classic v1 were manufactured between March 2008 and May 2010.
2) Affected serial numbers (located on the inner face of the main hinge, underneath the seat):
Sport V2 affected serial numbers - 0308/0001 to 0510/0840
Classic V1 affected serial numbers - 0308/0001 to 0510/0906
3) The strollers have the codes 'SPv2' (sport v2) or 'E3C' (classic v1) printed on the wrist safety strap attached to the stroller handle